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OUR SERVICE FOR YOU
WITH ALL THE KNICK-KNACKS

Take a vacation from everyday life – we take care of the rest! From excursion or shopping tips to room service. 24 hours of good-humored service.

Our guest Marco says on Google: “Top location in Berlin-Mitte. Beautiful rooms, a great value for your money and very nice and helpful staff. We felt very comfortable for the second time already, and will likely book again.”

CONCIERGE SERVICES

We are always at your disposal, even for the many small questions, for example ticket reservations, event tips and restaurant recommendations, and as born and raised Berliners we certainly have the right answers for you.

DVD RENTAL

For a cozy movie night in your apartment, our video library at the reception has about 100 exciting films ready for you to rent.

SHOPPING SERVICE

Enjoy the luxury of a full fridge on your arrival: you can tell us your wishes when you book your apartment. Simply fill out our shopping list and send it to us – we will take care of the rest for you.

BREAKFAST

If you do not want to have breakfast in your apartment, you can help yourself to the large buffet with many fresh delicacies and a large selection of hot and cold dishes. You can combine everything as you wish – on weekends even until 11:00 a.m.. A breakfast costs 13,50 € per person.

LUGGAGE STORAGE

Of course, we are happy to keep your “suitcase in Berlin” for you: whether for a short time until your late check out or until your next stay with us.

INTERNET

So that you can check your emails “in passing”, do your online banking or inform yourself about events in Berlin, you can use two computers with a DSL connection free of charge in our reception area.

SERVICE FOR CHILDREN

Your children will feel just as at home with us as you do: we have thought of toys and kid friendly movies on DVD. Of course, the little ones can also play in the garden. We will be happy to provide you with multilingual and trained staff for daytime or evening care.

UNDERGROUND PARKING

Please note that your car may not exceed the maximum height of 2m in order to use our garage without any problems. If you arrive with your own bicycle, you can park it in our bicycle garage.

“UMWELTPLAKETTE” (POLLUTION BADGE)

We would like to point out that our hotel is located in the city center and your car therefore needs an environmental sticker called ‘Umweltplakette’. Further information and an online shop for the purchase of such a sticker can be found here.

LAUNDRY CENTER

Washing machines, tumble dryers and ironing stations are at your disposal in our Miele washing center. Laundry to be cleaned is available at the reception desk.

…AND MORE

At our reception we have all the little things ready for you, which you can quickly forget during a trip. And you don’t have to bother with a vending machine for your public transport ticket. Just ask our friendly receptionist.

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